> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wandb.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I regain access to my account if I cannot receive a password reset email?

If you can't receive a password reset email, try the following steps to regain access to your account:

1. **Check spam or junk folders:** Ensure the email isn't filtered there.
2. **Verify your email:** Confirm you're using the email associated with the account.
3. **Check for SSO options:** Use services such as "Sign in with Google" if available.
4. **Contact support:** If issues persist, contact [support@wandb.com](mailto:support@wandb.com) and provide your username and email.

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<Badge stroke shape="pill" color="orange" size="md">[User Management](/support/models/tags/user-management)</Badge>