> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wandb.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# I deleted my team and now I can't create a new one — what do I do?

When you sign up for W\&B, the platform automatically creates a personal team with the same name as your username. If you delete that team, you may find that you can no longer create projects or that the **Create team** button has disappeared entirely. You may also see a "rate limit exceeded" error every time you log in.

## Why this happens

W\&B accounts must belong to at least one team to create projects and run experiments. When the auto-generated team is deleted, the account loses its team membership. In this state:

* The **Create team** button in **Account Settings > Teams** may not appear.
* Attempting to log in or navigate to your workspace may immediately redirect to a "rate limit exceeded" or "An application error occurred" page.
* You cannot create a new team to resolve the issue yourself — team creation is blocked while the account is in this state.

## What to do

This state cannot be resolved through the W\&B UI. Contact W\&B support and include:

* Your W\&B **username** (the entity name shown in your profile URL, e.g. `wandb.ai/your-username`)
* Your **organization name** if you are on a team or enterprise plan
* The **desired team name** you want created (team names must be globally unique, lowercase, with no spaces)

Support will manually create a team for your account and restore your access.

**If you are on an academic or free plan**

Academic accounts may not have the ability to create teams directly through the UI — the "Create team" button may be absent even on a fresh account. This is not a bug; the free plan limits team creation in some cases. Contact support with your username and the team name you want, and include a note that you are using W\&B for academic or research purposes.

**Preventing this in the future**

* Do not delete your initial auto-generated team.
* If you want a different team name, see [How do I delete a team from my account?](/support/models/articles/how-do-i-delete-a-team-from-my-account) for creating a new team before you delete your only team.
* To check whether your account belongs to a team, go to [wandb.ai/settings](https://wandb.ai/settings) and look under **Teams**.

**Related: rate limit exceeded loop**

If you are stuck in a redirect loop with a "rate limit exceeded" error after deleting your team, this is a symptom of the same issue. The error appears because W\&B's routing logic expects every logged-in user to belong to a team. Logging out and back in will not fix it. Only contacting Support can resolve this issue.

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<Badge stroke shape="pill" color="orange" size="md">[Teams](/support/models/tags/teams)</Badge><Badge stroke shape="pill" color="orange" size="md">[Team Management](/support/models/tags/team-management)</Badge><Badge stroke shape="pill" color="orange" size="md">[Org Management](/support/models/tags/org-management)</Badge>