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An Enterprise license unlocks W&B features designed for organizations that need enhanced capabilities in areas of security, compliance, or administrative. See the list of Enterprise features.
  • Security: Enhanced authentication, encryption, and access controls.
  • Compliance: Audit logging, HIPAA compliance options, and data governance controls.
  • Administration: User management features like SCIM provisioning, custom roles, and automation capabilities.
This page provides a comprehensive overview of Enterprise licenses, including what features they enable, how to obtain them, and how to configure them for your deployment.

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Deployment Options

Enterprise licenses are available for W&B Dedicated Cloud and Self-Managed deployments.
  • W&B Dedicated Cloud provides single-tenant infrastructure managed by W&B, deployed in Google Cloud. Dedicated Cloud deployments automatically include an Enterprise license. No additional configuration is required, and all Enterprise features are available immediately upon provisioning.
  • W&B Self-Managed is deployed on your own infrastructure, providing full control over your deployment and data. Air-gapped deployments are supported. Without an Enterprise license, Enterprise features are unavailable.

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Obtain an Enterprise license

This section explains how to obtain an Enterprise license. Based on your use case, select a tab to continue.
  • Dedicated Cloud
  • Self-Managed
W&B Dedicated Cloud includes an Enterprise license and no action is required. Start an Enterprise trial or contact Sales to discuss your requirements.

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Configure an Enterprise license

This section is relevant only for W&B Self-Managed.
After you obtain an Enterprise license, you can configure it programmatically or you can configure it in the W&B App after deployment. Select a tab for instructions.
  • Helm
  • Terraform
  • W&B App
  • Docker
  1. Update your values.yaml file: 
    wandb:
  license: "YOUR_LICENSE_KEY_HERE"
  2. Upgrade your Helm release: 
    helm upgrade wandb wandb/wandb \
  --namespace wandb \
  --reuse-values \
  --set license=$LICENSE_KEY
Next, verify your Enterprise license.

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Verify and manage an Enterprise license

As an instance or organization admin, follow these steps to verify and manage your Enterprise license:
  1. In the W&B App, click your user profile icon in the top right, then click System Console.
  2. Go to the License tab. A dashboard summarizes the license’s entitlements, expiration, and usage over time. If you see an error, see Common issues.
  3. For detailed information about the license and its entitlements, click View license online. From this page, you can also order a new trial or production license. At the top of the page, click New license order and submit the form.
  4. To renew an expired license or to update the license key, click Update License.
    To ensure uninterrupted service W&B contacts you:
    • 30 days before the license expires
    • When the license has expired

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Enterprise features

For a full, categorized list of available Enterprise features, see the Pricing page, then click Cloud-hosted or Privately-hosted.

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Common Issues

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License Not Recognized

  • Verify the license key is correctly formatted (no extra spaces)
  • Ensure the license hasn’t expired
  • Check that the license is set in the correct configuration location

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Features Not Available After Setting License

  • Restart your W&B services after setting the license
  • Verify the license includes the specific features you’re trying to access
  • Check system logs for any license validation errors

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License Expiration Warnings

  • Monitor the System Settings page for expiration notifications
  • Set up alerts for license expiration in your monitoring system
  • Keep your account team contact information up to date

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Get support

For assistance with Enterprise licenses, contact your account team, Sales, or Support.

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Additional resources