Why does W&B Inference say my country or region is not supported?

Support:

• Inference

  less than a minute  

A 403 error with the message “Country, region, or territory not supported” means you’re accessing W&B Inference from an unsupported location.

Why this happens

W&B Inference has geographic restrictions due to compliance and regulatory requirements. The service is only accessible from supported geographic locations.

What you can do

1. Check the Terms of Service

   • Review the Terms of Service for the current list of supported locations

2. Use from a supported location

   • Access the service when in a supported country or region
   • Consider using your organization’s resources in supported locations

3. Contact your account team

   • Enterprise customers can discuss options with their account executive
   • Some organizations may have special arrangements

Error details

When you see this error:

{
  "error": {
    "code": 403,
    "message": "Country, region, or territory not supported"
  }
}

This is determined by your IP address location at the time of the API request.